Privacy Policy

1. Introduction

Clikzpay ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

• Personal Information: Name, email address, phone number, and other information you provide during registration.
• Transaction Data: Records of your purchases, wallet funding, and transaction history.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, features used, time spent on the platform, and other interaction data.

3. How We Use Your Information

• To provide, maintain, and improve our services.
• To process your transactions and deliver purchased services.
• To send transaction receipts and account-related communications.
• To detect and prevent fraud, unauthorised access, and other harmful activities.
• To comply with legal obligations and resolve disputes.
• To send promotional communications (only with your consent).

4. How We Share Your Information

• Service Providers: We share necessary data with third-party providers (e.g., VTPass, Paystack) to fulfil your transactions.
• Legal Requirements: We may disclose information when required by law, court order, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity.

5. Data Security

We implement industry-standard security measures including encryption, access controls, and secure servers to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. We may retain certain data as required by law or for legitimate business purposes (e.g., fraud prevention, record keeping).

7. Your Rights

• You may access and update your personal information through your account settings.
• You may request deletion of your account by contacting us.
• You may opt out of marketing communications at any time.
• You may request a copy of the personal data we hold about you.

8. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyse usage patterns. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

10. Children's Privacy

Clikzpay is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@tkbills.com.